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Barepolish policy

1) New Clientele & Consultation

A consultation is required for all new clients to assess the condition of your nails, discuss what is currently on your nails, and determine the best service for your needs. This ensures you get the most suitable treatment for your nails.

2) Appointments, fee & no-show

Making an appointment is highly recommended to ensure availability. ​
 

  • Rescheduling: Life happens! If you need to reschedule, please let us know at least 24 hours in advance. This helps us offer your spot to another client waiting for an appointment.

  • Late Arrivals: If you are more than 15 minutes late, your appointment may need to be shortened or rescheduled to respect the time of other clients. Repeated late arrivals may result in being unable to book future appointments.

  • Card on File & No-Show Policy: A card is required on file to confirm your appointment. Late cancellations will incur a fee, and no-shows will be charged the full service amount.

 A card is kept on file to hold your appointment. We kindly ask for 24 hours’ notice to reschedule or cancel.
Late cancellations may incur a fee, and no-shows will be charged the full service amount.
This helps us honor everyone’s time with care and fairness.

Cancellations within 24 hours will have a 50% fee.

No-shows will be charged the full service amount.

3) Gel Polish & Extensions

  • We understands that accidents happen. If your gel polish chips or your overlay/extension breaks due to an application issue, We sincerely apologize. We offer up to two complimentary fixes within a reasonable time frame.

  • After the second complimentary fix, a repair fee of $10+ will apply.

  • Please note: Regular (non-gel) polish is not guaranteed for longevity.
     

4) Stamp Card

Earn a stamp with each visits!

  • Please bring your stamp card with you at the time of your appointment to track your visits.

  • The card is valid for up to 10 visits.

  • On the 10th visit, you will receive $20 off your next service as a thank you!

5) Birthday Discount

Celebrate your birthday with a little treat from us!

On your birthday, you can choose one of the following:

  • $10 off your service, or

  • Two free basic-level nail designs (On each hand).

Valid only during your birthday month. Proof of Birthdate may be required.

6) High-Quality Products

We only use high-quality products to ensure the best results, care and longevity for your nails.

7) Sanitation & Sterilization

Your safety is our top priority. All tools are properly sanitized and sterilized after each use to maintain a clean and safe environment.

8) Right to Refuse Service

For the safety and comfort of all clients, We reserve the right to refuse service under the following circumstances:

  • Heath condition that may affect the safety of the service.

  • Inappropriate or disrespectful behavior.

  • Discrimination of any kind.

​9) Refund Policy

All services are non-refundable. If you are unsatisfied with your service, We are committed to ensuring your satisfaction and will offer an adjustment or re-do within a reasonable timeframe. Please notify us within 72 hours of your original appointment to arrange any corrections.

10) Health & Safety

  • If you are sick (coughing, fever, etc.), please reschedule.

  • Same applies if you notice nail infection or issues- better to reschedule than risk it!

11) Nail Art & Changes

  • Major design changes (outside of what was booked) might not be accommodated last minute.

  • Bringing inspo is welcome, but remember: replications aren't always exact.

  • To share photos of your nail inspiration, message us on Instagram @barepolish or email contact.barepolish@gmail.com

12) Removal Policy

Removal of products applied at another salon will incur an additional charge.

  • Gel Polish Removal: $15

  • Extension/Overlay Removal: $20

  • This ensures proper care and preparation for your natural nails before your Barepolish service

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